


On the Tools menu, select Internet Options.

Select OK, and then close the Default Programs dialog box. In the Reset Internet Explorer Settings window, select the Delete personal settings > Reset.

Select OK, and close the Default Programs dialog box. Scroll back up to the top of the default programs list and highlight Internet Explorer and select Set this program as default. In the Programs list, select Microsoft Outlook > Set this program as default. In the Reset Internet Explorer Settings window, select Delete personal settings > Reset. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.If you are using Windows 10, Windows 8.1 or Windows 8, proceed to method 2. If you are the original poster (OP) and your issue is solved, please remember to let all of us know and click the "Accept as Solution" button so that others can more easily find it. PS: USING MICROSOFT OUTLOOK 2013 (32-bit) and Windows 10 Pro WITH ALL OF THE ABOVE SETTINGS: TEST EMAIL SUCCESSFUL Outgoing server (SMTP): 587 USE ENCRYPTED CONNECTION: tls This server requires an encrypted connection (SSL) Use same settings as my incoming mail server My outgoing server (SMTP) requires authentication Test Account Settings: Automatically test …. Password: ****** I use my VZ Residential PWD User Name: ****** I use my VZ Residential ID
